Consult a doctor over video, and your medication is delivered anywhere in Japan, your home, your hotel, wherever you're staying. Prefer face-to-face? You're always welcome at our clinic in Shinjuku.
Book your visit
Pick any open slot on our English booking page, it takes about a minute. Your confirmation email and Zoom link arrive straight away. See available times.
Join from your phone or laptop, no account, no app to set up, just click the link. An English speaking staff member is on the call alongside the doctor. See how a Zoom visit works.
After the consultation we send you an invoice by email through Square, our payment provider. It lists exactly what you're being charged for, nothing is charged from your card before your confirmation.
Open the invoice and pay online with a credit card. No cash, no bank transfer, no queue at a register, and no Japanese bank account needed.
As soon as your payment goes through, your prescription is packaged and dispatched as quickly as possible, to your home, your hotel, or wherever you're staying. Delivery times may vary, but we use fast shipping services throughout Japan. Your parcel is treated with care and privacy as a standard policy.
K Ladies Clinic Shinjuku is a women's health clinic located in central Tokyo, with a team that includes English speaking staff.
We built our online service so language is never a barrier to receiving quality healthcare. Whether you're living in Japan or simply visiting, we're here to help you access the care you need with confidence and ease.
Visit our official clinic websiteYour consultation and every question along the way, in English.
Three of our team members are English speakers, and other languages.
Discreet, unbranded packaging, billing under an individual's name, your data stays yours.
No interpreters, no translation apps. Three of our patient-support staff speak English, and they have each spent years navigating life, and healthcare, in Japan, so they know exactly what you're dealing with.
Has called Tokyo home for around 10 years. Happy to help Scandinavian patients in Swedish, too.
Japanese-American, born and raised in the United States, equally at home in both languages and cultures.
Over 15 years in Japan. Also supports patients in Spanish, Portuguese and Italian.
First time to a gynecologist in Japan. The nurses were all very nice and prepared and I was able to fully explain myself to the English speaking ones: extremely helpful and clear!
I went to this clinic needing help for PCOS symptoms. This was the only place that took me seriously and gave me medicine to help it.
Online service is convenient and fast, highly recommend.
Services are provided in English, including the paperwork!
Yes. Three of our staff speak English, and they'll support you through your consultation and any questions before or after, so nothing gets lost in translation.
Your consultation will begin within your scheduled 30 minute appointment window, but not always exactly at the scheduled time. The doctor joins the Zoom call between in-person appointments at the clinic, so there may occasionally be a short wait. Please stay in the Zoom room, we will be with you shortly.
Most concerns can be handled entirely online, including first time consultations. However, some conditions require an in-person examination or laboratory testing such as: bleeding outside your period, unusual discharge or itching, STD testing, a Pap smear, or a bladder infection. For these, you're welcome to visit our clinic in Shinjuku.
Please check our website for opening hours and doctor availability.
You can book an in-person visit online.
We understand that receiving your medication quickly is important. Once your prescription is confirmed and payment is received, we prepare and dispatch your order as soon as possible.
Delivery times may vary, but we use fast shipping services throughout Japan.
If you'd like to check the status of your order, our English speaking staff will be happy to assist you, please email us for any further assistance.
Yes. We deliver to hotels and other accommodations throughout Japan. Your invoice email takes you to a payment page with a delivery address field, just enter your hotel's address and your name as the recipient there.
We offer fast nationwide shipping, so in many cases your medication can arrive before you move on to your next destination.
We are committed to protecting your privacy. All orders are shipped in discreet, unbranded packaging, and billing appears under an individual's name. Your personal and medical information is handled with the highest level of confidentiality.
Prefer to be seen at the clinic? We're on the 5th floor of the Shinjuku Center Building, a short walk from Shinjuku and Tochomae stations.
A look at the clinic, the team, and everyday tips on women's health, follow along before your first visit.
Follow @k_ladies_clinicIf you're unsure whether we can help with your concern or deliver to your location, we're here to help. Simply send us an email, and a member of our English speaking team will get back to you as soon as possible.
For urgent medical concerns, please book a consultation directly or contact emergency services.
